Internal knowledge system

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Policies, SOPs, checklists, templates, guides and references—generated directly from the canonical Markdown library.

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Library

36 documents

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sopapproved

Access Provisioning & Deprovisioning

Access Provisioning & Deprovisioning Purpose Define how Blinto requests, approves, grants, reviews, changes, suspends, and removes access to company and client systems throughout a

CompanyPeople Operations
guidein-review

AI-Assisted SOP Authoring Workflow

AI-Assisted SOP Authoring Workflow Purpose Explain how a team member can use an AI assistant to create or improve SOP Library content without needing to understand Markdown, docume

CompanySOP Library Team
policyapproved

Attendance Policy

Attendance Policy Purpose Define Blinto's expectations for attendance, punctuality, late arrival, attendance communication, and attendance records. The normal workday itself is def

CompanyPeople Operations
referenceapproved

Blinto SOP Library Standard

Blinto SOP Library Standard Purpose Define how operational knowledge is structured, named, linked, and maintained in the Blinto SOP Library. Canonical Knowledge Rule Every process,

CompanySOP Library Team
sopapproved

Client Access Collection

Client Access Collection Purpose Define how Blinto identifies, requests, receives, verifies, stores, tracks, and hands off access required to deliver client work securely and consi

Client DeliveryProject Delivery
sopapproved

Client Communication & Escalation

Client Communication & Escalation Purpose Define how Blinto communicates with clients during active delivery, who owns client communication, where important decisions are recorded,

Project DeliveryProject Delivery
sopapproved

Client Onboarding

Client Onboarding Purpose Define the process for moving a newly confirmed client engagement from commercial approval into a delivery-ready state. This SOP starts after the engageme

Project DeliveryProject Delivery
sopapproved

Company Equipment & Asset Management

Company Equipment & Asset Management Purpose Define how Blinto records, assigns, uses, transfers, repairs, recovers, and retires company-owned equipment and other accountable physi

People, Operations & FinancePeople Operations
policyapproved

Credential & Password Management Policy

Credential & Password Management Policy Purpose Define how Blinto creates, stores, shares, protects, rotates, recovers, and retires passwords and other authentication credentials u

CompanyPeople Operations
sopapproved

Deliverable QA & Approval

Deliverable QA & Approval Purpose Define the quality and approval gate between work completed internally and work approved for client delivery, publication, launch, release, or han

Project DeliveryProject Delivery
sopapproved

Employee Offboarding

Employee Offboarding Purpose Provide a controlled process for ending an employee/intern engagement while protecting company/client access, preserving required knowledge and records

People, Operations & FinancePeople Operations
checklistapproved

Employee Offboarding Checklist

Employee Offboarding Checklist Purpose Provide the reusable execution checklist for Employee Offboarding. The SOP owns the process and approval rules; this checklist verifies opera

People, Operations & FinancePeople Operations
sopapproved

Employee Onboarding

Employee Onboarding Purpose Provide a consistent process for preparing a new team member, introducing the company and role, provisioning appropriate access, and establishing a clea

People, Operations & FinancePeople Operations
checklistapproved

Employee Onboarding Checklist

Employee Onboarding Checklist Purpose Provide the reusable execution checklist for Employee Onboarding. The SOP owns the process; this checklist verifies that the required setup is

People, Operations & FinancePeople Operations
referenceapproved

Google Drive Organization Standard

Google Drive Organization Standard Purpose Define the canonical top-level organization and file-placement rules for Blinto's shared Google Drive resources. This document is a refer

CompanyPeople Operations
sopapproved

Hiring

Hiring Purpose Provide one repeatable process for identifying a hiring need, assessing candidates, selecting the best-fit candidate, and preparing an approved employment offer. Thi

People, Operations & FinancePeople Operations
sopapproved

Incident Escalation

Incident Escalation Purpose Define how Blinto identifies, classifies, owns, escalates, communicates, resolves, and reviews material incidents across client delivery, technology, se

CompanyOperations
sopapproved

Internship Program

Internship Program Purpose Run a structured internship program that develops early-career talent, provides practical experience, and gives Blinto evidence for future employment dec

People, Operations & FinancePeople Operations
templateapproved

Interview Scorecard Template

Interview Scorecard Template Purpose Provide a consistent evidence-based structure for evaluating candidates during the Hiring process. Adapt role-specific criteria before the inte

People, Operations & FinancePeople Operations
templateapproved

Job Description Template

Job Description Template Purpose Provide a consistent starting structure for defining a role before recruitment under the Hiring process. Write the role around outcomes and actual

People, Operations & FinancePeople Operations
policyapproved

Leave & Time-Off Policy

Leave & Time-Off Policy Purpose Define Blinto's paid and unpaid leave entitlements, planning requirements, auto-approval boundaries, carry-forward treatment, and exception rules. T

CompanyPeople Operations
sopapproved

Leave Request & Handover

Leave Request & Handover Purpose Define how employees submit leave through the HRMS, how the system determines auto-approval versus manual review, how stakeholders are notified, an

People OperationsPeople Operations
referenceapproved

Library Index & Roadmap

Library Index & Roadmap Purpose Provide a human-readable map of the Blinto SOP Library, identify the canonical document for each operating domain, and maintain the prioritized list

CompanySOP Library Team
policyapproved

Office Hours Policy

Office Hours Policy Purpose Define Blinto's normal office working schedule and workday routine. This policy defines when the normal workday operates . Attendance tracking belongs i

CompanyPeople Operations
policyapproved

Overtime Policy

Overtime Policy Purpose Define when overtime is permitted, how it is approved and recorded, and how approved overtime is compensated. Normal working hours are defined in Office Hou

CompanyPeople Operations
referenceapproved

People Lifecycle

People Lifecycle Purpose Provide the canonical map of the Blinto team-member lifecycle and show which document owns each stage. This page is a navigation/reference document. It doe

People, Operations & FinancePeople Operations
sopapproved

Performance Review

Performance Review Purpose Provide the shared process for preparing, conducting, documenting, and following up on formal team-member performance reviews. This SOP owns the review w

People, Operations & FinancePeople Operations
sopapproved

Project / Client Offboarding

Project / Client Offboarding Purpose Define how Blinto formally closes a project, service, retainer, or client relationship so that deliverables, ownership, access, records, respon

Project DeliveryProject Delivery
sopapproved

Project Kickoff

Project Kickoff Purpose Define how Blinto turns a delivery-ready client engagement into an actively aligned project with clear scope, outcomes, ownership, milestones, communication

Project DeliveryProject Delivery
sopapproved

SEO Client Intake & Routing

SEO Client Intake & Routing Purpose Identify the correct SEO starting path for a new opportunity before a quotation, audit, or execution plan is prepared. This SOP decides where th

GrowthSEO Lead
checklistapproved

SEO Client Intake Checklist

SEO Client Intake Checklist Purpose Collect the minimum information required to use SEO Client Intake & Routing and select the appropriate starting path. Client & Website Context [

GrowthSEO Lead
sopapproved

SOP Library Contribution & Approval

SOP Library Contribution & Approval Purpose Define how Blinto team members request, create, improve, review, and publish operational knowledge while protecting the library from dup

CompanySOP Library Team
referenceapproved

SOP Library Migration Register

SOP Library Migration Register Purpose Track the legacy SOP Library sources that were reviewed and how they were reconciled into the canonical Markdown library. This is a migration

CompanySOP Library Team
checklistapproved

WordPress Monthly Security Maintenance Checklist

WordPress Monthly Security Maintenance Checklist Purpose Provide a reusable monthly security-maintenance check for WordPress websites where Blinto's maintenance scope includes ongo

EngineeringTechnical Lead
checklistapproved

WordPress Security Checklist

WordPress Security Checklist Purpose Verify the baseline controls in WordPress Security Standard before launch, handoff, or acceptance of ongoing maintenance responsibility. Use N/

EngineeringTechnical Lead
policyapproved

WordPress Security Standard

WordPress Security Standard Purpose Define the minimum security controls Blinto follows and recommends for WordPress websites it builds, manages, or maintains. This is the canonica

EngineeringTechnical Lead